Privacy Policy for ECS Cloud Infotech Pte Ltd

Effective Date: [14 November 2024]

ECS Cloud Infotech Pte Ltd ("ECS Cloud Infotech", "we", "us", or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our products, services, and website.

1. Information We Collect

We may collect the following types of personal information from you :

Personal Information : Name, email address, phone number, and other contact information.
Technical Information : Device information, IP address, browser type, and usage data.
Payment Information : Credit card or debit card details (processed securely by our payment processor).

2. How We Collect Information

We collect information through various methods, including:

Directly from you : When you provide information through our website, contact forms, or customer support interactions.
Automatically :Through the use of cookies and similar technologies when you visit our website.

3. How We Use Your Information

We use your personal information for the following purposes:

Providing Services : To deliver and improve our products and services.
Customer Support :To respond to your inquiries and provide support.
Marketing and Communication : To send you relevant updates, newsletters, and promotional materials (with your consent).
Security : To protect our systems and prevent unauthorized access.
Compliance : To comply with legal and regulatory requirements.

4. Sharing Your Information

We may share your personal information with the following third parties:

Service Providers : To assist us in providing our services, such as payment processors, email service providers, and hosting providers.
Legal Authorities : If required by law or to protect our rights.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Service Providers : To assist us in providing our services, such as payment processors, email service providers, and hosting providers.
Legal Authorities : If required by law or to protect our rights.